Display Logic: Showing or Hiding Questions Based on Answers¶
Asking every respondent every question, regardless of relevance, is how surveys get long, tedious, and abandoned halfway through. If someone just told you they don't use a product, asking a detailed satisfaction question about it a moment later is a sign the survey wasn't actually listening. Display Logic is how you make a survey respond to what someone has already said, instead of running the exact same path for everyone.
What Display Logic Does¶
Display Logic lets you attach a condition to a question or section: show it only if a respondent answered a previous question a certain way, and skip it otherwise. A respondent who doesn't meet the condition never sees that question at all - it isn't shown and then skipped, it's simply not part of their path through the survey.
Setting Up a Condition¶
From a question or section's settings in the builder, add a display condition that references either an earlier question's answer or a Hidden Field's value - for example, showing a follow-up satisfaction question only to respondents who selected a specific answer option on an earlier question, hiding an entire section for anyone who answered a screening question a certain way, or showing a question only to respondents who arrived through a link carrying a specific Hidden Field value (see Hidden Field and Text Block Questions: What Respondents Actually See). Both work the same way as a condition source - the difference is just where the value being checked comes from.
Conditions reference questions that come before the one being conditioned, since a question can only react to something the respondent has already answered.
Combining Conditions¶
More than one condition can apply to the same question or section, letting you build more specific targeting than a single simple rule - for instance, showing a question only to respondents who answered one way on question A and a different way on question B, rather than either condition alone.
What Respondents Experience¶
A respondent who doesn't meet a condition simply never encounters that question - there's no visible gap, skipped-question message, or indication that anything was left out. The survey feels continuous and relevant to them specifically, even though a different respondent might be seeing an entirely different subset of questions.
Testing Before You Launch¶
Display Logic is easy to set up incorrectly in a way that isn't obvious just from reading the conditions - always preview your survey and walk through it with different answer combinations before launching, checking that the right questions appear (and the right ones don't) for each path you expect respondents to take.
FAQ¶
Can Display Logic reference an answer from a Sequence Flow or Pairwise Comparison section?
Display Logic conditions are built around standard question answers - check the condition builder in your specific survey for which question and section types are available as a reference point.
Does a hidden question still show up in Reporting?
A question a respondent never saw has no response from them - Reporting reflects actual responses, so a hidden question simply has fewer responses from the respondents who didn't meet its display condition, not blank or missing entries.
Can I use Display Logic with AI Follow-up Questions on the same question?
Yes - Display Logic controls whether a question is shown at all; AI Follow-up Questions then operates independently on that question's answer once it is shown.
Does Display Logic work the same way in Chat Interface and Traditional Form?
Yes - the underlying logic is the same regardless of take experience; only how a hidden question is skipped visually differs by format, and in both cases it's simply never shown.
Can I change Display Logic conditions after the survey has already collected some responses?
Yes, though changing conditions only affects respondents going forward - it doesn't retroactively change what was shown to respondents who already completed the survey under the previous logic.
For more on how skipped/shown paths affect the resume experience, see How Respondents Resume an In-Progress Survey.