Account & Billing
Manage your account, credits, plans, and team settings
Showing 1–6 of 6 articles
How to Delete Your Account (and What Happens When You Do) (2026)
Deleting your Opionate account is a deliberate, permanent action, and the process is built to make sure it's genuinely something you meant to do - not something that happens by accident from a single misplaced click. This guide covers where to find the option, what the confirmation step actually requires, and what to think about before you go through with it.
Managing Your Account Login: Password, Email Verification, and Google Sign-In (2026)
Whether you signed up with a password or with Google, there are a few account basics worth knowing: how to reset a forgotten password, how to change your password when you're already logged in, why email verification matters, and how Google sign-in works if that's how you access your account. This guide covers all four in plain terms.
Finding and Downloading Your Payment Receipts (2026)
Every credit purchase generates a receipt - useful for your own records, and often necessary for expensing a purchase or reconciling a company card statement. This guide covers where to find a receipt for a past purchase and what to do if an emailed copy didn't arrive.
How to Buy Credits (2026)
Opionate sells AI credits directly through PayPal - no subscription commitment, just a top-up when you actually need more. This guide walks through the purchase flow, what to expect at checkout, and what happens to your balance immediately afterward.
What Actually Consumes Your Credits (and What Doesn't) (2026)
Not everything on Opionate costs credits - most of the platform is normal, unlimited use. Credits specifically come into play for AI-assisted actions: generating a survey with AI, publishing a survey, previewing an AI-generated follow-up question, running AI-assisted classification, and generating AI insights. This guide covers exactly which actions draw from your balance and which ones never do, so there's no guesswork.
Understanding Your Credit Balance and Transaction History (2026)
Opionate's AI-powered features run on a credit system rather than a traditional seat-based subscription - you get a starting balance for free, and specific AI-assisted actions draw down from it as you use them. This guide covers where to find your balance, how to read your transaction history, and a few things worth knowing about how credits behave.